- Details
- Shipping & frieght
- Return policy
- Get help!!!
Details - Hekla Combo: Stainless steel perfection to last a lifetime
NOTE! We are seeing issues at customs as they assess the tariffs they are going to impose. This has slowed down our Bugout Bags, Over/Unders, etc. We are still taking orders and keeping our prices the same BUT we may have to send you partial orders with the promise to complete the order as soon as possible. We are hoping this will end soon but we just don't know what will happen. We will be fully stocked on everything by June 15. That is a conservative estimate. Thanks for bearing with us!
Frozen but on fire. Silver with snow, black with solidified magma, and red hot with lava. Hekla is one of the most active volcanos in the world. The Hekla LavaBox is one of the hottest campfires in the market. It is constructed of brushed 304 stainless steel and heavy duty steel rivets. Inside you'll find our fiery-hot stainless steel burner ready to blow the doors off any other fire pit. You'll also find our cooking burner ready for culinary action. It's all topped off with a beautiful leather handle and brass fittings.
The Hekla includes:
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Over/Under Grill Thingy. The coolest 2-in-1 thing on the planet
- Our amazing Bug Out Bag! The BOB allows you to carry your LavaBox, regulator/hose, lighter, and Over/Under all in one slick range bag.
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10 Hades Stones- Our ultra-light ceramic weave insulating stones that can get greasy and wet – Not your ordinary lava rock!
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Steel-braided regulator and hose with safety cut-off valve
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280,000BTUs of fire breathing madness for the campfire and 1000F max output for the cooking burner
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A free ride on the Bifrost. Happy Transcending!
*Product Dimensions: (Length) 11 inches x (Width) 5.5 inches x (Height) 7 inches
*Weight: 11.5lbs all in
*It will change color over time and will be a spectacular marvel of chemistry!
*Please allow 4-6 biz days for our “team” (Rumpelstiltskin's entire extended family) to build your box and get it out the door. They are not as fast on LavaBoxes as they are on the spinning wheel.
Shipping & frieght
Whoa Free shipping!
We offer free shipping the contiguous US for order over $199.99! This obviously excludes super heavy and freight items. Alaska and Hawaii are sometimes difficult, so you most likely will receive a call from us, as we may incur extra shipping fees. PO Boxes can sometimes be difficult, depending on the size of the package, so we may email to ask for an address that accepts UPS or FedEx, which more easily allow us to ship to you for free. Otherwise, we do reserve the right to cancel your order.
Regular orders
All Items will be shipped as the customer chooses at checkout, and a tracking number will be provided. If there are special delivery instructions, please leave them in the notes.
All items will be properly padded and packed to minimize the risk of damage in transit. However, if a product does arrive damaged, it is up to the buyer to contact the shipper and file a claim, as all products are insured for the amount of purchase.
Freight orders
We do our best to calculate Freight costs at checkout, but to get the most accurate shipping costs we suggest reaching out to us in advance. Over phone or email so we can give you the spot on costs, get more delivery details and make arrangements easier.
Questions
We want you to be satisfied! By now we all know we cannot control shipping carriers and delays, but we truly do our best to get your orders as soon as possible. If you have any questions or need assistance place contact us.
Return policy
GTFO is happy to offer a 15-day refund from the purchase date. Any returned product must be in new condition, in original packaging, for full refund. If a product is defective, we will defer to the manufacturer's warranty, and reach out to them on behalf of our customers. The warranty of any product purchased can be found in the product owner's manual or online.
- Buyer must supply the original sales receipt.
- All returned products must be in new condition, and in original packaging
- It is the buyer's responsibility to either bring or ship the product back to us at their cost before a refund is issued.
- We do not offer refunds on Gift cards.
- There are no refunds on sale items.
- There are no refunds on items purchased using discount codes
- There are no refunds on custom-made products, such as Goose Gear plate systems, or Wild Top Truck caps. If you received the wrong product and it is an error on our end, of course we will take care of you.
If the product purchased does not meet the needs of the customer, we will absolutely do our best to make it right for the customer. This may include an alternative product, or other means to create a positive experience for both the customer and ourselves.
As long as the above conditions are met, we will issue a refund, minus a 20% restocking fee. We understand that this can be quite high, but this is to cover our costs incurred during shipping, credit card fees, inspection and repackaging of products, and insurance costs we pay when shipping you your product.
WARRANTY: For products that are being returned due to a warranty claim, GTFO will reach out to the manufacturer on your behalf, to help sort the problem out. Please contact us first if you believe you have a defective product, as often we will want to ship it back to the manufacturer, instead of us.
