- Details
- Shipping & frieght
- Return policy
- Get help!!!
Details - 4CX Boar Hitch Step
Multi-functionality: Tuwa Pro Boar hitch bumper step uses your vehicle’s rear hitch receiver to make climbing in and out of the back of your vehicle more convenient. And this step has the added bonus of having a skid plate that will protect your bumper when off roading and rock sliding, also protects your bumper when backing up.
Easy Installation: Fit for vehicles with 2 inch hitch receiver. No assembly required, put the hitch step into the hitch receiver and lock with the pin lock.requires no additional cutting, welding, or fabrication.. Pin lock is not included!
Made To Last: Powder-coated Carbon Steel, Extremely strong. 770lbs static weight capacity. The powder-coated carbon steel is weatherproof and durable.
Tuwa Pro will warranty all products offering a Limited Lifetime warranty on manufacturing defects, additionally we offer a 3-year paint warranty.
Bed Rack Systems must be installed in accordance with Tuwa Pro installation guide. The Limited Lifetime Warranty is effective for as long as the original retail purchaser owns the product and the warranty terminates when the original retail purchaser sells or otherwise transfers the product to any other person.
Damage to our products caused either by accidents, fire, vandalism, negligence, any type of modifications to the products, mis-installation, or mis-use is not covered by this warranty.
If you have a warranty claim, you can contact us at 321-972-8207 or by email to customerservice@tuwapro.com to evaluate all the best options
Shipping & frieght
Whoa Free shipping!
We offer free shipping the contiguous US for order over $199.99! This obviously excludes super heavy and freight items. Alaska and Hawaii are sometimes difficult, so you most likely will receive a call from us, as we may incur extra shipping fees. PO Boxes can sometimes be difficult, depending on the size of the package, so we may email to ask for an address that accepts UPS or FedEx, which more easily allow us to ship to you for free. Otherwise, we do reserve the right to cancel your order.
Regular orders
All Items will be shipped as the customer chooses at checkout, and a tracking number will be provided. If there are special delivery instructions, please leave them in the notes.
All items will be properly padded and packed to minimize the risk of damage in transit. However, if a product does arrive damaged, it is up to the buyer to contact the shipper and file a claim, as all products are insured for the amount of purchase.
Freight orders
We do our best to calculate Freight costs at checkout, but to get the most accurate shipping costs we suggest reaching out to us in advance. Over phone or email so we can give you the spot on costs, get more delivery details and make arrangements easier.
Questions
We want you to be satisfied! By now we all know we cannot control shipping carriers and delays, but we truly do our best to get your orders as soon as possible. If you have any questions or need assistance place contact us.
Return policy
GTFO is happy to offer a 15-day refund from the purchase date. Any returned product must be in new condition, in original packaging, for full refund. If a product is defective, we will defer to the manufacturer's warranty, and reach out to them on behalf of our customers. The warranty of any product purchased can be found in the product owner's manual or online.
- Buyer must supply the original sales receipt.
- All returned products must be in new condition, and in original packaging
- It is the buyer's responsibility to either bring or ship the product back to us at their cost before a refund is issued.
- We do not offer refunds on Gift cards.
- There are no refunds on sale items.
- There are no refunds on items purchased using discount codes
- There are no refunds on custom-made products, such as Goose Gear plate systems, or Wild Top Truck caps. If you received the wrong product and it is an error on our end, of course we will take care of you.
If the product purchased does not meet the needs of the customer, we will absolutely do our best to make it right for the customer. This may include an alternative product, or other means to create a positive experience for both the customer and ourselves.
As long as the above conditions are met, we will issue a refund, minus a 20% restocking fee. We understand that this can be quite high, but this is to cover our costs incurred during shipping, credit card fees, inspection and repackaging of products, and insurance costs we pay when shipping you your product.
WARRANTY: For products that are being returned due to a warranty claim, GTFO will reach out to the manufacturer on your behalf, to help sort the problem out. Please contact us first if you believe you have a defective product, as often we will want to ship it back to the manufacturer, instead of us.
