Refund policy

GTFO is happy to offer a 30-day refund from the purchase date. Any returned product must be in new condition, in original packaging, for full refund. If a product is defective, we will defer to the manufacturer's warranty, and reach out to them on behalf of our customers. The warranty of any product purchased can be found in the product owner's manual or online.

  • Buyer must supply the original sales receipt. 
  • All returned products must be in new condition, and in original packaging
  • It is the buyer's responsibility to either bring or ship the product back to us at their cost before a refund is issued.
  • We do not offer refunds on Gift cards.
  • There are no refunds on sale items.
  • There are no refunds on items purchased using discount codes

If the product purchased does not meet the needs of the customer, we will absolutely do our best to make it right for the customer. This may include an alternative product, or other means to create a positive experience for both the customer and ourselves. 

OR just want a refund? No problem! As long as the above conditions are met, we will issue a refund. Please know that we have to charge a 3% fee on the transaction, to cover the charges that PayPal/Shopify/Mastercard charge us every time a transaction is made. 

WARRANTY: For products that are being returned due to a warranty claim, GTFO will in some cases, replace the product out of dealer stock, and get credit from the manufacturer. However, in some cases, we will have to let the manufacturer of the product send a replacement.